Career Development

This is a one-day workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal, or of action, that reflect current word usage and up-to-date formats. You can also learn some basics about writing business cases, proposals, and reports

Key Learnings:
How to make your writing clear, complete, concise, and correct
How to improve sentence construction and paragraph development
How to deal with specific business requests
How to create effective business cases, proposals, and reports
How to thoroughly document sources that you use in your writing

What TPL Offers
The increasing reputation of a Master’s degree in business administration has attracted students from diverse backgrounds to aspire for admission into a B-school. There has been a considerable increase in the caliber of the students taking management courses which has made the task of educators more challenging. Minds trained in different disciplines have to be brought to a common platform and institutes and B-schools are increasingly more aware of how essential it is to have every batch oriented at the commencement of the course.
Turning Point Learning (TPL) has proudly been associated with colleges, institutes and B-schools to help them with the orientation program and successfully had over 450 plus students undergo our Five-day Paperless Orientation Program


Turning Point Learning (TPL) has proudly been associated with colleges, institutes and B-schools to help them with the orientation program and successfully had over 450 plus students undergo our Five-day Paperless Orientation Program
Highly qualified, experienced facilitators
Highly engaging learning environment
Learning simulated through activities
Activities linked to course content
Alignment of faculty, students and market needs sought
Real-Time industry examples and cases
Duration of programme is customizable


Group Activities
Individual Activities
Fun & Games
Interactive and Open discussions
Theatre workshops
Psychological tools

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.
We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This one-day course will give you the EQ edge

Key Learnings:
Understand what emotional intelligence means
Recognize how our emotional health and physical health are related
Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
Understand the different emotions and how to manage them
Create a personal vision statement
Understand the difference between optimism and pessimism
Validate emotions in others

A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this one-day workshop, you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want

Key Learnings:
Recognize that you have worth and are worthy of happiness
Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns
Learn how to turn negative thoughts into positive thoughts
Learn how to make requests so that you get what you want
Set goals that reflect your dreams and desires and reinforce healthy patterns

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.

A major goal of this two-day workshop is to help you understand the impact your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along in the workplace, and in life

Key Learnings:
Identify common communication problems that may be holding you back
Develop skills to ask questions that give you information you need
Learn what your non-verbal messages are telling others
Develop skills in listening actively and empathetically to others
Enhance your ability to handle difficult situations
Deal with situations assertively
Creating a positive self-image
Frame of reference
Techniques for the workplace

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. How do we use technology to our advantage, to work smarter instead of harder?

Key Learnings:
Be able to make your workplace a technology-friendly place
Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
Communicate better with the IT department
Make the best software and training choices
Be able to set an IT budget
Keep employees safe and healthy
Develop and implement a system usage policy
Implement policies for dealing with company property
Decide whether or not employees should telecommute and make telecommuting work
Deal with workplace rage
Address technological issues

The interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation and practice. In this one-day workshop, participants will explore how to prepare for an interview and become familiar with the types of questions to expect, as well as the questions they should think about asking. They will learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up on their interview sessions

Key Learnings:
Understand the different types of interview questions and how to prepare to answer them
Learn the most effective ways to prepare for an interview, including how to present yourself professionally
Develop expertise at expressing yourself effectively
Know how to ask for feedback following an interview

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition

Key Learnings:
Demonstrate a customer service approach
Understand how your own behavior affects the behavior of others
Demonstrate confidence and skill as a problem solver
Apply techniques to deal with difficult customers
Make a choice to provide customer service

Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on job satisfaction is our relationship with others. Our work should not be a burden to us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This two-day workshop is about working to the best of your abilities, and encouraging the best in those who work with you, or for you

Key Learnings:
Understand the importance of professional presence on the job
How to self-manage to become more effective and efficient
Improved communications skills, including listening, questioning, and being more assertive
Increased effectiveness in recognizing and managing conflict, and dealing with difficult people
Learning to say no
Dealing with stress

No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place.

If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this one-day workshop you will understand your role as a minute-taker and the best techniques for producing minutes that include all the essential information needed

Key Learnings:

● Recognize the importance of minute-taking
● Develop key minute-taking skills, including listening skills, critical thinking, and organization
● Be able to resolve many of the complaints that affect minute-takers
● Be able to write minutes that are suitable for formal meetings, semiformal meetings, and action minutes
● Be an efficient minute-taker in any type of meeting
● Be able to prepare and maintain a minute book

If you’ve ever had an awkward moment where:

● You aren’t sure which fork to use,
● You don’t know which side plate is yours,
● You’ve ever had to make small talk with a Very Important Person and been lost for words…

Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make. This one-day workshop will help you handle most of those socially difficult moments

Key Learnings:
● Effective networking, including making introductions, shaking hands, and using business cards appropriately
● How to dress appropriately for every business occasion
● How to feel comfortable when dining in business and formal situations
● How to feel more confident of your business communication in every situation
● That extra edge that establishes trust and credibility

The job market continues to change, as does the way we look for work. This course examines the value of presenting yourself as a complete package by using a resume as an introduction to an employer and backing it up with a portfolio presented at the interview.

In order to make the most of this course, participants need to have recently completed the Starting Your Job Search workshop, or identified target positions and completed a full skills assessment and goal setting exercise

Key Learnings:
● Learn how to describe yourself using descriptive language
● Explore the essential elements of cover letters and resumes
● Understand the need for pre-employment testing and what to expect in your target market
● Design a personalized portfolio
● Develop a plan that moves you to a new job within 60 days

While looking for work can be an exciting time, it can also involve fear and discomfort about change and the unknown. Whether you are already in the midst of a job search or just thinking about it, this one day workshop will help you to determine what your skill set is made up of, the kind of work that is important and realistic to include in your search, and how to get started.

Today’s job market is not the same as it was even five years ago. Knowing where to go, who to talk to, and the opportunities that are available will help to shift you from someone who dreams about having a job, to someone who has the job they always wanted

Key Learnings:
● Assess your skills, values, and beliefs about work and looking for opportunities
● Develop an understanding for the types of work available to you and where to find more information
● Recognize the differences and benefits available through career coaches, counselors, and mentors
● Learn different approaches to job searching, such as networking and tapping into the job market

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this one day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups

Key Learnings:
● Speak with more confidence in one-on-one conversations
● Feel more confident speaking socially or small groups such as meetings
● Practice developing these skills in a safe and supportive setting

Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done. In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people

Key Learnings:
● Better organize yourself and your workspace for peak efficiency
● Understand the importance of, and the most useful techniques for, setting and achieving goals
● Identify the right things to be doing and develop plans for doing them
●  Learn what to delegate and how to delegate well
● Prioritize projects
● Take control of things that can derail your workplace productivity

For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct.

We can think about writing either as a process or as a product, the finished piece of writing. If we can think of it as a process, then by changing the way we go about writing, we can change the finished product. While participants will still be aiming to turn out a good product, their sense of satisfaction will arise partly from a greater appreciation of the process by which they get there. This two-day workshop will concentrate on the nitty-gritty details that writers have to contend with, and give them some practical advice on making the job less difficult. They will also have opportunity to discuss their writing problems and share solutions with others in the workshop

Key Learnings:
● Have a better grasp of the basics of writing—that is, better appreciate the grammar, spelling, punctuation and sentence structure required for writing correctly
● Practice the ability to write concisely and clearly, so that the reader will grasp quickly the message of the written material
● Learn the process of gathering material, putting it in a format that addresses the points under discussion, and bringing closure to the situation, through recommendations or next steps
● Develop a writing style in keeping with that used by experienced writers

Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they can’t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life

Key Learnings:
● Recognize how your own attitudes and actions impact on others
● Find new and effective techniques for managing negative emotions
● Develop coping strategies for dealing with difficult people and difficult situations
● Identify those times when you have the right to walk away from a difficult situation
● Learn some techniques for managing and dealing with anger

Speaking under pressure, or thinking on your feet, is based on being able to quickly organize your thoughts and ideas, and then being able to convey them meaningfully to your audience to modify their attitudes or behavior. It applies to formal speeches as well as everyday business situations. It requires presence of mind, goal orientation, adaptation, and judgment. It also requires differentiating between oral and written communications.

This two day workshop has been designed for those who are in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization. This course is aimed at improving your skills and learning some new techniques which will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information

Key Learnings:
● Quick and easy preparation methods – whether you have one minute or one week to prepare
● What you can do to prepare for questions before you know what those questions will be
● How you can overcome the nerves that you may have when speaking in front of a group, particularly if the group is not sympathetic to what you have to say
● Presentation techniques that establish your credibility and get people on your side

This two-day workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you write to explain things, to smooth relationships and to convince others of the value of some course of action. Writing must be clear, concise, complete, and correct. It must also convey your message in a courteous tone. The workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires

Key Learnings:
● To learn the value of good written communications.
● To develop paragraphs that introduce, connect, develop, and conclude some part of an idea
● To prepare reports and proposals that inform, persuade, and provide information
● To learn how to proofread your work so you are confident it is clear, concise, complete, and correct
● To provide an opportunity to apply these skills in real work applications

In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths?

The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This two-day workshop will give you some practical tools and hands-on experience with critical thinking and problem solving

Key Learnings:
● Define critical and non-critical thinking
● Identify your critical thinking style(s), including areas of strength and improvement
● Describe other thinking styles, including left/right brain thinking and whole-brain thinking
● Work through the critical thinking process to build or analyze arguments
● Develop and evaluate explanations
● Improve key critical thinking skills, including active listening and questioning
● Use analytical thought systems and creative thinking techniques
● Prepare and present powerful arguments

Why are there so many different organizational systems and time management methods out there? The answer is simple: it’s like any other personal challenge, like weight loss or money management. There is no simple, one size fits all answer. You must build a solution that works for you. Over the course of this two-day workshop, we will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life!

Key Learnings:
● Identify what personal efficiency is, including useful skill sets and attitudes
● Explore what role long-term goals play in short-term efficiency and set a personal vision, dreams, and goals
● Study the 80/20 rule and the Eisenhower principle
● Develop a plan for an efficient workspace, including a customized information center and a filing system
● Learn about a system that will allow you to process any type of information that crosses your desk
● Explore why you procrastinate and develop methods for tackling tasks
● Develop ideas and tools to make your household more productive and efficient

Your brain, thoughts, and behavior are at the core of everything that you do every day, even if you aren’t aware of it. In order to truly achieve the results that you want to achieve, you must master the art of bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world. Neuro linguistic programming can give you the tools to do just that. In this one-day introductory workshop, you will learn the basics of neuro linguistic programming. We will give you the tools to manage your thoughts, and thereby manage yourself

Key Learnings:
● Define neuro linguistic programming (NLP) and its key terms
● Describe the key presuppositions of NLP
● Describe the five key senses as seen by NLP
● States of mind/modes of thinking using predicates & visual cues
● Develop and refine response strategies for any situation
● Use enriched language to engage your audience
● Interpret body language based on NLP principles
● Ask clean, precise questions to get the information you need
● Use hypnotic language and positive commands to get results

Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world. Once you have a grasp on NLP’s basic principles, you might be interested in learning about some tools that can help you do more with NLP. This one-day workshop will give you some hands-on experience with important NLP techniques, including anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and even some self-hypnosis techniques.

To get the most out of this workshop, participants should first complete An Introduction to Neuro Linguistic Programming

Key Learnings:
● Develop a deeper rapport with others
● Use anchoring to create a desired state of mind
● Become congruent with your inner self
● Understand and apply basic self-hypnosis techniques
● Create goals with momentum using NLP’s outcome framework

Present, interpret, and analyze information using the 7±2 rule and the chunking technique

In this age of information overload, it can be hard to know where to find good information that you can trust. If you’re doing research for an important project, report, or proposal, how do you find information that you can count on?

This one-day workshop will teach you how to research any topic using a number of different tools. We will start with basic techniques, such as reading, memory recall, note-taking, and planning. We will also talk about creating different kinds of outlines for different stages of your project, and how to move from the outline to actual writing, editing, and polishing. Most importantly, we will talk about how to use all kinds of sources, including a library’s Dewey Decimal System, journals, and the Internet. After you complete this course, you’ll be ready to find reliable information on any topic, and turn that information into a compelling, accurate piece of writing

Key Learnings:
● Identify the benefits to proper research and documentation
● Read for maximum information retention and recall
● Take effective notes
● Plan a research strategy
● Identify and use various types of research sources
● Create preliminary and final outlines
● Know how to use style guides and be able to identify common styles
● Document and attribute your work to ensure you don’t plagiarize

There are two major myths about conflict: that it always involves anger and that it’s always negative. Conflict can actually be a positive tool for growth if you know how to manage it properly. This one-day course will teach participants just how to do that

Key Learnings:
● Understand conflict
● Be able to identify the stages of conflict
● Use LECSR to resolve conflict
● Identify other ways to resolve conflict
● Develop personal skills necessary to resolve conflict